Cookie Policy
Last Updated: March 2025
At vidrenoxa, we believe in transparency about how we collect and use data when you visit vidrenoxa.com. This policy explains our approach to tracking technologies and what they mean for your experience on our financial reporting platform.
What Are Tracking Technologies?
When you visit our website, small text files get stored on your device. These files—commonly called cookies—help us recognize you when you return and remember your preferences. But cookies aren't the only tools we use.
We also employ web beacons, pixel tags, and local storage technologies. Think of these as digital assistants that help our platform run smoothly and remember what matters to you. Some stay active only while you're browsing. Others stick around longer to improve your experience over multiple visits.
How We Use These Technologies
Our tracking methods serve several purposes, and we're upfront about each one. Here's what happens behind the scenes:
Essential Operations
Some technologies keep the platform functional. Without them, you couldn't log into your account or access your saved financial reports. These are non-negotiable for basic site operation.
Performance Monitoring
We track which pages load slowly or where users encounter errors. This data helps our technical team spot problems before they become widespread issues. For instance, if report generation takes too long during peak hours, we'll know about it and can allocate more server resources.
Content Personalization
Your dashboard shows the financial metrics you check most often. That's possible because we remember your preferences and browsing patterns. We're not reading your mind—just paying attention to which features you actually use.
Strictly Necessary REQUIRED
These keep vidrenoxa.com running. They manage your login session, remember your security settings, and ensure you can access the features you've paid for. You can't disable these through browser settings without losing core functionality.
Functional Technologies OPTIONAL
These remember your layout preferences, saved filters, and display settings. When you customize your dashboard, functional cookies store those choices. They make the platform feel like yours rather than a generic interface.
Analytics Tools OPTIONAL
We use these to understand how investors navigate our platform. Which reports get downloaded most? Where do users spend time? This information guides our development priorities and helps us build features people actually want.
Marketing Technologies OPTIONAL
These track whether you arrived from a partner site or responded to one of our educational webinars. We use this data to understand which outreach efforts resonate with financial professionals in Australia and abroad.
Specific Technologies We Deploy
Here's a breakdown of what's running when you visit vidrenoxa.com:
| Technology Name | Purpose | Duration |
|---|---|---|
| session_auth | Maintains your logged-in state | Session only |
| dashboard_prefs | Stores your layout customizations | 12 months |
| analytics_visitor | Tracks usage patterns anonymously | 24 months |
| report_history | Remembers recently viewed reports | 6 months |
| feature_flags | Controls beta feature access | 3 months |
Taking Control of Your Data
You're not stuck with our default settings. Every major browser lets you manage how sites track your activity. Here's how to adjust these controls:
Worth noting: Blocking all cookies will limit what you can do on vidrenoxa.com. You might not be able to save reports, customize your dashboard, or access certain analytical tools. We've built the platform to work with minimal tracking, but some features need these technologies to function.
Third-Party Technologies
We work with selected service providers who help us run the platform. Some of them set their own tracking technologies when you visit vidrenoxa.com.
For example, our analytics provider helps us understand user behavior patterns. Our payment processor needs to verify transactions securely. These partners have their own privacy policies, and we've vetted each one to ensure they handle data responsibly.
You can find links to these third-party policies in our main privacy documentation. We don't just hand over data to anyone who asks—every integration goes through review by our security team.
Data Retention Practices
Different technologies stick around for different periods. Session cookies vanish when you close your browser. Others persist for months or years, depending on their purpose.
We review stored data regularly and delete information that's no longer useful. If you haven't logged in for three years, we'll clear your preference cookies. Analytics data gets aggregated and anonymized after six months.
You can always request deletion of your data by contacting our support team. We'll walk you through what gets removed and what we're required to keep for legal or security reasons.
Updates to This Policy
We update this policy when we add new features or change how we collect data. You'll see the revision date at the top of this page. Major changes get announced through email to active users.
We don't make changes just for the sake of it. But as technology evolves and regulations shift, we occasionally need to adjust our practices. When that happens, we'll explain what changed and why it matters.
Your Rights Under Australian Law
As an Australian-based platform, we follow local privacy regulations. You have the right to know what data we collect, request copies of that data, and ask us to delete it in most circumstances.
You can also object to certain types of processing or request that we limit how we use your information. These rights aren't absolute—sometimes we need to keep data for legal compliance or security purposes—but we'll always explain our reasoning.
Questions About Our Tracking Practices?
If something in this policy doesn't make sense or you want more details about specific technologies, reach out to us. We're at help@vidrenoxa.com or call us at +61 3 9370 2445.
Our office is located at 55 Universal Avenue, Georges Hall NSW 2198, Australia. You can also visit our contact page for additional support options.