Who We Are

vidrenoxa operates as a financial reporting platform based in Australia. We're located at 55 Universal Avenue, Georges Hall NSW 2198 Australia. Our services focus on providing investors with accurate, timely financial data and reporting tools.

This policy applies to information collected through vidrenoxa.com and our related services. When you use our platform, you're trusting us with sensitive financial information, and we don't take that lightly.

Information We Collect

We collect different types of information depending on how you interact with our platform. Here's what that looks like in practice:

Information You Provide Directly

• Account details when you register — name, email, business information
• Payment information for subscription services (processed through secure third-party providers)
• Communication records when you contact our support team
• Investment preferences and portfolio information you choose to share
• Documents you upload for analysis or reporting purposes

Information Collected Automatically

When you use our platform, we automatically collect certain technical information:

• Device information — browser type, operating system, device identifiers
• Usage data — pages viewed, features accessed, time spent on platform
• IP addresses and general location information
• Cookie data (more on this below)

How We Use Your Information

We use the information we collect for specific business purposes. No surprises, no hidden uses.

We won't use your information for unrelated purposes without your consent. If our uses change significantly, we'll update this policy and notify you.

Sharing Your Information

We share information only when necessary for our services or required by law. Here's who might have access:

What we don't do: We don't sell your personal information to data brokers or marketing companies. We don't share your financial data with third parties for their promotional purposes.

Your Rights and Choices

Under Australian privacy law, you have several rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Ask us to correct inaccurate or incomplete information
• Deletion: Request deletion of your personal information (with some legal exceptions)
• Opt-out: Unsubscribe from marketing emails or limit certain data collection
• Complaint: Lodge a complaint if you believe we've mishandled your information

Data Security

We protect your information using industry-standard security measures:

• Encryption of data in transit (TLS/SSL) and at rest
• Regular security audits and vulnerability assessments
• Access controls limiting who can view your information internally
• Secure data centers with physical and digital protections
• Employee training on data handling and privacy practices
• Incident response procedures for potential breaches

No system is completely secure, though. If we experience a data breach that affects your information, we'll notify you and the OAIC as required by law.

Data Retention

We keep your information only as long as needed for the purposes described in this policy.

Active accounts: Information is retained while your account remains active and for a reasonable period afterward to handle any issues or claims.

Closed accounts: After you close your account, we typically retain basic information for seven years to meet financial record-keeping requirements under Australian tax law. Some information may be kept longer if required by law or for legitimate business purposes like fraud prevention.

Anonymized data: We may retain anonymized, aggregated data indefinitely for analytics and research purposes. This data can't be traced back to you personally.

Cookies and Tracking

Our platform uses cookies and similar technologies. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

• Essential cookies: Necessary for the platform to function (login, security features)
• Performance cookies: Help us understand how you use our platform
• Functionality cookies: Remember your preferences and settings
• Analytics cookies: Provide insights into platform usage patterns

You can control cookies through your browser settings. Blocking certain cookies may affect platform functionality.

International Data Transfers

We primarily store data within Australia. However, some service providers may process information in other countries, including the United States and European Union.

When we transfer data internationally, we use appropriate safeguards like standard contractual clauses and ensure recipients meet adequate privacy standards. Your information remains protected by this policy regardless of where it's processed.

Children's Privacy

Our services aren't directed at individuals under 18. We don't knowingly collect information from children. If you believe a child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We review and update this policy periodically. When we make significant changes, we'll notify you through email or a prominent notice on our platform. The "Last Updated" date at the top shows when changes were last made.

We encourage you to review this policy regularly. Continued use of our services after changes indicates your acceptance of the updated terms.

Third-Party Links

Our platform may contain links to external websites or services. We're not responsible for the privacy practices of these third parties. When you leave our platform, we encourage you to read the privacy policies of other sites you visit.